Can I place a tix rqst after the Request Period CLOSED?
We apologize, but once the Warehouse presale request period closes, we cannot accept late requests. To obtai...
View ArticleInternational website language
Most international websites have a small flag indicator or language dropdown selector at the top of their webp...
View ArticleCan shipment of member tickets be changed to Will Call?
All Warehouse tickets ship. We do allow Will Call for our International & Military members.
View ArticleDo billing addresses affect my request?
Billing addresses do not affect ticket request(s) in any way.
View ArticlePayment Plan
Our most Frequently Asked Questions regarding the Payment Plan are here >>> The Payment Plan is NO...
View ArticleCan I Opt Out of Higher Price Levels?
If your first selection is for a lower price level, our system will not/does not revert backward. The lower p...
View ArticleHow can I request GA PIT to GA Lawn > Opt OUT of RSRVD?
We do NOT offer an Opt OUT of Reserved function. If you want GA only, we recommend that you place your GA PIT...
View ArticleHow do I place a ticket request for multiple events?
Each EVENT must be requested SEPARATELY. For one series with multiple requests, the last cc information ente...
View ArticleWhat do I do if my credit card on file has changed?
The Warehouse does NOT keep cc info on file. When placing ticket request(s), our system will ask for the c...
View ArticlePlacing Ticket Requests
? How do I place a request? * Online here at the Warehouse > Ticketing > Tour Dates > Request Ticke...
View ArticleWhy has my Ticket Request disappeared?
Your Ticket Status page lists multiple artists, such as; Dave Matthews, Dave & Tim, DMB. The artist that ...
View ArticleWhy are some tickets available at Will Call?
International and Military members are eligible for Will Call receipt of Warehouse tickets. In an effort to ...
View ArticleWill Warehouse replace lost, stolen, or destroyed tickets?
Lost or stolen tickets cannot be replaced. We can reprint tickets on venue ticket stock, non-Warehouse commemo...
View ArticleWhat if FedEx loses my tickets?
If you do NOT receive your tickets and they appear lost via DELIVERY TRACKING link on your Ticket Status page,...
View ArticleHow can I change my shipping address?
Members can change the ship address prior to the deadline provided within your Ship Calendar on the Ticket Sta...
View ArticleHow are my tickets shipped?
Tickets are shipped within the U.S. and Canada approximately twelve business days prior to the show (or first ...
View ArticleWhen will I receive my tickets?
In general, tickets ship approximately twelve (12) business days prior to the show via FedEx 2-day business af...
View ArticleHow do I know where my seats are?
In general, the Warehouse will provide seat locations after orders are confirmed and prior to the shipment of ...
View ArticleCan I get a refund for my tickets?
All Warehouse ticketing sales are final, and refunds cannot be accommodated. We highly recommend that you uti...
View ArticleWhat if I don't want the tickets that I was confirmed for?
All Warehouse ticketing sales are final, and refunds cannot be accommodated. We highly recommend that you uti...
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